Welcome to our Privacy Policy

Updated: 10 January 2024


privacy is critically important to us.


(Viboxl Services Pvt. Ltd. ) operates the web-portal www.tradevade.com (and Uniform Resource Locators (URLs) that redirect thereto) and the mobile application known as TradeVade in India (collectively referred to as the “Portal”),offers a ‘Stock Learning Platform’ aimed at helping you master the art of ‘Trading & Investment’ by learning and practice. (Viboxl Service Pvt. Ltd ) is referred to herein as “Tradevade” or “we” or “us” or “our”. Any person ('User' or 'you' or 'your') utilizing the Portal or any of its features, including participation in the various practice sessions, learning (courses and articles), or any learning activity being conducted on TradeVade ('Services') shall be legally bound by this Privacy Policy. This Privacy Policy is to be read together with our Terms and Conditions and all other applicable terms and disclaimers made available on the Portal, all of which constitute legally binding agreements between you and TradeVade and all of which you agree to be legally bound by.
We value the trust You place in Us and thus We maintain the highest security standards for securing the transactions and Your information.Information collected by company are
  1. Login credential
  2. League history
  3. User information
  4. Bank Details for sending Rewards

You Information collected by third party company

financial information, such as upi id’s etc This Privacy Policy specifies the manner in which personal data and other information are collected, received, stored, processed, disclosed, transferred, dealt with or otherwise handled by the Company. This Privacy Policy does not apply to information that You provide to, or that is collected by, any third-party (excluding the group companies, affiliates and subsidiary companies) through the Platform, and any Third-Party Sites that You access or use in connection with the services offered on the Platform.By using any part of the Portal, you consent to the collection, use, disclosure and transfer of your personal information for the purposes outlined in this Privacy Policy and to the collection, processing and maintenance of this information.


If you do not agree to this Privacy Policy, please do not use the TradeVade App


Purpose and Usage of information collected by Tradevade:


Tradevade must receive or collect some information to operate, provide, improve, understand, customize, support, and market our Services, including when you install, access, or use our Services. The types of information we receive and collect depend on how you use our Services. We require certain information to deliver our Services and without this we will not be able to provide our Services to you. For example, you must provide your mobile phone number to create an account to use our Services. Therefore to avail certain Services of App and the Portal, Users would be required to provide following information for the registration process namely:
  1. Mobile Number
  2. password
  3. One time password (OTP)

In the course of providing you with access to the Services , and in order to provide you access to the features offered through the Portal and to verify your identity, as we move forward in future, you may be required to furnish additional information including your Photograph/selfie ,Date of birth, Email, Location, access to SMS, Permanent Account Number, Know Your Customer (KYC) information including bank account details to transfer money. While we don't collect these details right now, we might start collecting them subject to change in regulations and requirements. In certain instances, we may also collect Sensitive Personal Information (“SPI”) from you on tradevade. SPI means such personal information which consists of passwords or financial information, such as information regarding the payment instrument/modes used by you to make such payments, which may include cardholder name, credit/debit card number (in encrypted form) with expiration date, banking details, wallet details etc. This information is presented to you at the time of making a payment to enable you to complete your payment expeditiously. Except for any passwords or any financial information that you choose to provide while making payment for any Tradevade Services on Tradevade, Tradevade does not collect any other SPI in the course of providing the Tradevade Services. Any SPI collected by Tradevade shall not be disclosed to any third party without your express consent, save as otherwise set out in this Privacy Policy or as required by law. It is clarified that this condition shall not apply to publicly available information, including SPI, in relation to you on the Portal. The information you provide and how we use such information: Your Account Information (Mobile Number, password): You must provide your mobile phone number and basic information (including a profile username name of your choice) to create a tradevade account. If you don't provide us with this information, you will not be able to create an account to use our Services. Disclosure/Sharing: Tradevade may also share information as provided by you, and data concerning usage of the Services and Portal and participation by you in the TradeVade Practice Sessions on the Portal, with third party service providers engaged by Tradevade, for the purpose of data analytics or other similar purposes, for the purpose of storage, improving the services and helping Tradevade serve you better. Where we propose to use your personal information (that is, information that may be used to identify the User and that is not otherwise publicly available) for any other uses we will ensure that we notify you first. By using the Portal, you hereby expressly agree and grant consent to the collection, use and storage of this information by Tradevade. Tradevade reserves the right to share, disclose and transfer information collected hereunder with its own affiliates. In the event Tradevade sells or transfers all or a portion of its business assets, consumer information may be one of the business assets that are shared, disclosed or transferred as part of the transaction. You hereby expressly grant consent and permission to Tradevade for disclosure and transfer of information to such third parties. Tradevade may share information as provided by you and data concerning your usage of the Services and participation in the TradeVade Practice Sessions on the Portal with its commercial partners for the purpose of facilitating user engagement, for marketing and promotional purposes and other related purposes. Further, Tradevade reserves the right to disclose personal information as obligated by law, in response to duly authorized legal process, governmental requests and as necessary to protect the rights and interests of Tradevade.


Links:

Tradevade may also include links to other websites. Such websites are governed by their respective privacy policies, which are beyond Tradevade’s control. Once the User leaves Tradevade’s servers, use of any information provided by the User is governed by the privacy policy of the operator of the site which the User is visiting. That policy may differ from Tradevade’s own. If the User can't find the privacy policy of any of these sites via a link from the site's homepage, the User may contact the site directly for more information. Tradevade is not responsible for the privacy practices or the content of such websites.

Security Procedures:

Our Platform has reasonable security measures and safeguards in place to protect Your privacy and Personal Information from loss, misuse, unauthorized access, disclosure, destruction, and alteration of the information in compliance with applicable laws. Further, whenever You access Your account on the Platform or any information relating to it, We offer the use of a secure server. We cannot however ensure or warrant the security of any information You transmit to the Company or guarantee that Your Personal Information and/or other Non-Personal Information provided for availing the Services or accessing the Platform will not be accessed, disclosed, altered or destroyed by a breach of any of Our security measures and safeguards . It is further clarified that You have, so long as You access and/or use the Platform (directly or indirectly), the obligation to ensure that You shall at all times, take adequate physical, managerial, and technical safeguards, at Your end, to preserve the integrity and security of Your data which shall include and not be limited to Your Personal Information. When payment information is being transmitted on or through the Platform, it will be protected by encryption technology. You expressly consent to the sharing of Your information with third party service providers, including payment gateways, to process payments and manage your payment-related information. We take various steps and measures to protect the security of your information from misuse, loss, unauthorized access, modification or disclosure. We use the latest secure server layers encryption and access control on our systems. Please do not share your Account’s login, password and OTP details with anybody

Limitation:

Tradevade WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS PORTAL, INCLUDING, BUT NOT LIMITED TO COMPENSATORY, DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL AND CONSEQUENTIAL DAMAGES, LOSS OF DATA, GOODWILL, BUSINESS OPPORTUNITY, INCOME OR PROFIT, LOSS OF OR DAMAGE TO PROPERTY AND CLAIMS OF THIRD PARTIES. IN NO EVENT WILL Tradevade BE LIABLE FOR ANY DAMAGES WHATSOEVER IN AN AMOUNT IN EXCESS OF AN AMOUNT OF INR [5000].


Log Files

TradeVade follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.


Cookies and Web Beacons

Like any other website, TradeVade uses "cookies". These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.


Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. TradeVade does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  1. The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
  2. The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
  3. The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  4. The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  5. The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  6. The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.


Your consent and change to privacy policy

Your Consent: By visiting the Platform or setting up/creating an account on the Platform for availing the Services on the Platform at such time, You signify Your acceptance to the provisions of the Privacy Policy.
Changes to Privacy Policy: We reserve the unconditional right to change, modify, add, or remove portions of this Privacy Policy at any time, without specifically notifying You of such changes. However, We may, at Our sole discretion, provide You push notifications or such other form(s) of notice as We deem necessary to keep You updated about this Privacy Policy. Any changes or updates will be effective immediately. You should review this Privacy Policy regularly for changes. You can determine if changes have been made by checking the “Last Updated” legend above. Your continued usage of the Platform shall signify Your consent to such changes and agreement to be legally bound by the same. Contact Us: Any questions or clarifications with respect to this Policy or any complaints, comments, concerns or feedback can be sent to our Second Grievance Officer at :